Home What's New Information Registration Downloads Support
Contact Us 
 

APPRISOR™ Technical Support

We offer technical support via email only. You may also find the answer to your support issue by browsing our list of regularly updated frequently asked questions.

Frequently Asked Questions

  • What is APPRISOR™?
  • Which handheld devices are supported?
  • Can the APPRISOR™ viewer read other types of PDB documents?
  • How do I determine my Pocket PC’s processor type?
  • How do I download and install the APPRISOR™ Viewer?
  • I have downloaded an APPRISOR™ document, but I cannot find it on my handheld.
  • How do I use the APPRISOR™ Viewer?
  • How much memory do I need on my handheld to run APPRISOR™?

    For Palm OS handhelds: The APPRISOR™ viewer for Palm OS® is a 543KB file. In addition, individual documents that you download may be between 20KB and 100KB, or so. You should also have at least an additional 500KB of space available for APPRISOR™ to properly open documents for viewing. To use the memory on your handheld efficiently, APPRISOR™ and any of its documents can be copied to and run from removable expansion memory cards.

    For Windows Mobile handhelds: The APPRISOR™ viewer for Windows Mobile requires between 556KB and 747KB, depending on your processor type. In addition, individual documents that you download may be between 20KB and 100KB, or so. You should also have at least an additional 1MB of space available for APPRISOR™ to properly open documents for viewing. To use the memory on your handheld efficiently, APPRISOR™ documents can be copied to and run from removable expansion memory cards by creating and placing them in a \My Documents folder on the expansion card.

    For BlackBerry devices: The APPRISOR™ viewer for BlackBerry requires approximately 470Kb. In addition, individual documents that you download may be between 20KB and 100KB, or so. You should also have at least an additional 1MB of space available for APPRISOR™ to properly open documents for viewing. To use the memory on your handheld efficiently, APPRISOR™ documents can be copied to and run from removable expansion memory cards by creating and placing them in a \Documents\APPRISOR\ folder on the expansion card.

Email Support

For email support contact: apprisor@mobilemedica.com

Email Validation

In an effort to ease delivery of APPRISOR documents for our users, we have implemented a new registration system. After July 7, 2003, the APPRISOR website requires all users to validate their email before downloading documents. Validation only needs to happen once. As with all information we collect, your email is protected by our strict privacy policy. Please read it here.

 

  © 2017 Mobile Medica™ Solutions Group, a Division of Digital Acumen, Inc.   Privacy Statement